Returns

You can return any unused Card Slinger product within 30 days of delivery. To start a return, email CardSlingerTCG@gmail.com and we will send you a return label. Return shipping is paid by the customer: the cost of the label is deducted from your refund. There is no restocking fee.

Merch and game mats are final sale. Each item is printed to order, so we can't accept returns on it.

If your Card Slinger arrives defective, or damaged, please contact us within 30 days of receipt, and we will gladly send a replacement at no additional charge.

Contact Us For any questions or concerns, please reach out to our customer service team at CardSlingerTCG@gmail.com

Lost Package Policy

We value your business and want to ensure you receive your order as expected. If your package is not delivered within 2 weeks of the expected delivery date, we will replace the item at no additional cost to you. If you believe your package is lost, please contact our customer support team. We're here to help resolve the issue quickly and efficiently.

To qualify for a replacement:

1. Contact Us: Notify us about the missing package within 30 days of the expected delivery date.
2. Verification: Allow us to verify the tracking information with the shipping carrier. This policy does not apply to items marked as delivered by the carrier.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.